CHOOSING THE RIGHT CARE

Oakminster is here to provide the best enjoyable care experience to every resident, and we go to great lengths to respect each person’s individual needs and wishes so that we can create a tailored care plan. The right care plan in the right place is essential if a resident is to achieve a happy quality of life. For us, however, this is only half of the equation; the other half is to reassure the family that their relative is coming to the best possible place so everyone involved can enjoy peace of mind.

Because our care provision ranges over several areas, from 24/7 nursing programmes to residential care, respite and short breaks and specialist support for dementia, it’s important that the people in our care is receiving exactly what he or she needs to enjoy a happy and comfortable stay.

We strive to ensure that both our residents and their families are completely satisfied with the service they receive, so that Oakminster becomes an extension of the care and love our residents experience from family members in a home environment.

That’s why, when you first visit us, we take a detailed history of the person’s health, so we can identify exactly the right kind of care that’s needed, and help you choose the place where they will be most content.

DEMENTIA

Dementia is a complex condition that requires highly specialised care and training, and a higher carer to people ratio. Dementia can be caused by Alzheimer’s disease or other catalysts such as stroke, and sufferers and their carers do not always have the clarity of a formal diagnosis. Staff at Oakminster Healthcare are available to talk through this if you feel you need more information about the person you care for and their condition.

Oakminster Healthcare is actively engaging in a process to consult experts in the field and recruit staff with specific training and skills, to create an environment where people with dementia feel safe, secure and connected to their surroundings. A program has been instigated with a view to including every staff member, from managers and medical personnel to domestic workers, to see they are specially trained to help residents live with memory and orientation difficulties. With carefully devised, people-centred support programmes, people with dementia can gain a sense of meaning and dignity within their lives.

NURSING

This service cares for people requiring qualified nursing care 24 hours a day. Our specialist teams have the skills and facilities to look after people needing intensive rehabilitation following a stroke, people with long-term illnesses or those with physical disabilities.

To achieve the highest standards of care, our nursing teams draw up detailed support plans based on individual needs. This personalised method involves the person requiring nursing care and their family. This ensures a dedicated approach that offers optimum choice, maximum independence and treatment that is consistently respectful of needs and dignity.

RESIDENTIAL

Oakminster Healthcare’s thoughtfully designed care homes offer a safe and relaxing place, augmented by excellent comforts, the boon of companionship and a range of stimulating activities. This all adds up to a caring, happy environment.

Our residential care programme suits the frail elderly who are not debilitated by severe mental or physical health problems, but may need help with basic activities such as bathing and dressing. These residents fully enjoy the range of activities prepared by our care teams, which include anything from visits to places of interest, walks in the country or the grounds, concerts, craft-based hobbies and reading or painting groups.

Complementary therapies, music therapy and reminiscence sessions are also valuable ways of enhancing quality of life and enabling residents to share and treasure their memories.

Relatives are encouraged to visit often and take part in the day’s activity programme if they wish; seeing a resident involved in creative activity or gentle exercise is a good way for relatives to reassure themselves that their relative is being given opportunities to make the most of life.

ENHANCED RESIDENTIAL LEVEL OF CARE

This is a step up from residential care, you will still need to have 24-hour care but you do not need nursing care at this time. Enhanced Residential Care is for people who require extra assistance with daily care needs i.e. personal care but do not necessarily require nursing intervention. Enhanced Residential Care includes all the benefits of residential care along with accommodation, meals, personal and social care. You or your loved one will most likely need help with most daily tasks and this can include getting dressed and help with personal care and hygiene.

CARE OF PEOPLE UNDER THE AGE OF 65

The majority of people who live in care homes are over the age of 65 but within our small group of homes we have made provision so that we can look after people who are under the age of 65.

We welcome you or your loved one to make enquiries to our home(s)and discuss your particular needs with the home manager who can advise if the home can meet you or your loved ones needs. People who are under 65 and need a care home usually have quite specific needs and this is why we recommend speaking to our home managers. We would not recommend our homes for people under the age of 40 but we will review each person on a needs led basis.

INTERMEDIATE CARE

People who are in hospital but do not need to stay, but are not quite ready to go home, can access this service after an assessment by a social worker when they are in hospital. You will most likely need further assessment/support. You will have access to rehabilitation services with a view to only staying with us for up to 28 days. Our staff are trained to support you to maintain your independence. We provide this service in two of our homes (Oakbridge and Chester Park).

PALLIATIVE AND END OF LIFE CARE

As a natural progression in life we may need support and care when we are coming to the end of our lives. This care can take many forms but for each individual person, but primarily it will be comfort focussed. All our homes provide this level of care with no need to change your accommodation. Our staff are trained to care for you or your loved one at this time, with a clear focus on comfort and management of any associated discomfort you may experience.

RESPITE CARE

All our care homes can look after you or your loved one for a short period of time. This is usually for a maximum of 2 weeks at a time but again each person is individual and our home managers will discuss your specific needs. We are able to provide all levels of care during this time. People use respite for various reasons and this could be to allow for home improvements, carer breaks etc.

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